Coastal Haven Privacy Policy
At Coastal Haven, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect personal information about you when you visit our website.
What Information Do We Collect?
We collect personal information about you when you:
- Make a reservation or booking
- Contact us through our website or social media
- Sign up for our newsletter or email updates
- Participate in a survey or contest
The information we collect may include:
- Name and contact information (email, phone number, address)
- Payment information (credit card details, etc.)
- Booking and reservation details (dates, room type, etc.)
- Communication preferences (newsletter subscription, etc.)
How Do We Use Your Information?
We use your personal information to:
- Process and manage your bookings and reservations
- Provide customer service and support
- Send you newsletters, updates, and promotional offers
- Improve our website and services
- Comply with legal and regulatory requirements
Who Do We Share Your Information With?
We may share your personal information with:
- Our property management team
- Our payment processing partners
- Our marketing and advertising partners
- Law enforcement agencies or regulatory authorities (if required by law)
How Do We Protect Your Information?
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption and secure socket layer (SSL) technology
- Firewalls and intrusion detection systems
- Access controls and authentication procedures
- Regular security audits and testing
Your Rights and Choices
You have the right to:
- Access and correct your personal information
- Opt-out of receiving newsletters and promotional offers
- Request deletion of your personal information
- Lodge a complaint with a supervisory authority (if applicable)
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email:[email protected]
Effective Date
This Privacy Policy is effective as of 14/01/2025.